Rick Hendrie, created LINK Inc. in 2000 to help client companies define, brand and market unique retail experiences. He does extensive speaking to industry groups and associations, offering keynote, workshop and seminar presentations. Hendrie developed his distinctive style from working with industry icons like Restaurant Associates, advertising legend George Lois, and food & hospitality gurus from Michela Larson, Christopher Myers, Jim Dodge and Jody Adams, to Chris Schlesinger.

Articles by Rick Hendrie

• Build An Experience Like A Play
  
  
• Do What It Takes To WOW: Orchestrating "Branded Moments of Truth"
  
  
• Great Service Grows From Great Praise
  
  
• Hear Me Out: Talking & Listening to Your Current Guests May Be The Best Way To Get More Of Them Through the Door
  
  
• Start With Your Story
  
  
• Surprise and Delight
  
  
• The 11 P’s in a Remarkable Brand
  
  
• The Play & The Place: Designing A Branded Experience
  
  
• Winning The Moments of Truth
  
  
• Your Experience Is The Brand

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