The Labor Drain and Its Effect on Service by Ron Gorodesky and Ed McCarron
Remember when you were younger and you were just dying to get
that job flipping burgers at McDonald's or that busboy job at
a nice restaurant? If you recall, there were probably 6 people
in front of you applying for the same job. Well, now the opposite
is occurring. Due to the increase in baby-boomers, the 1.4-kid
family and a propensity to dine out frequently, there are more
tables where you can get your food but nobody around to wait on
those tables.
The full version of this article is now available on Restaurant Report's membership site RunningRestaurants.com.
Remember when you were younger and you were just dying to get
that job flipping burgers at McDonald's or that busboy job at
a nice restaurant? If you recall, there were probably 6 people
in front of you applying for the same job. Well, now the opposite
is occurring. Due to the increase in baby-boomers, the 1.4-kid
family and a propensity to dine out frequently, there are more
tables where you can get your food but nobody around to wait on
those tables.ogo_300.jpg)