Summer dining on the deck has arrived! Consolidating steps and beverage sales techniques are key strategies for increasing revenues for both the operators and sales staff. Here are some ideas to streamline delivery, enhance your service quality and increase sales/tips (includes some excerpts from my co-authored book, Service At Its Best , Prentice-Hall Publishers).

The full version of this article is now available on Restaurant Report's membership site RunningRestaurants.com.

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