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Running Your Business:
Having Greater Expectations of Management
By David Scott Peters

If you are like me you have minimum expectations of your restaurant's management team. You expect they will run a smooth operation, take care of the all the basics and control the numbers.

But have you ever found yourself utterly displeased with a manager who is meeting these minimum expectations?

Early in my career, I found myself in this situation all too often. That's when I worked on improving how we selected management and I created what I called the "Greater Expectations" of management. Today I call them "The 12 keys to Running a Profitable Restaurant."

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