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Contributors to Restaurant Report

The combined years of wisdom and experience in the restaurant industry that our contributors bring to the table is simply daunting. Needless to say, we're certainly fortunate to have these folks writing for the site.

Without further ado, I believe introductions are in order...

Maren Hickton Maren L. Hickton is the principal of Maren Incorporated, a Full-Service Hospitality Consulting and Marketing Firm based in Pittsburgh, PA. Maren writes about a variety of business challenges that independent restaurants encounter. Maren can be reached by e-mail at
Read Maren's Articles...
David Scott Peters David Scott Peters is the founder of Smile Button Enterprises, LLC, a hospitality systems consulting firm that trains restaurant owners and managers on the appropriate skill sets and SMART Systems-those that are Simple, Measurable, Applicable, Repeatable and Trainable-to realize their dreams in the competitive restaurant business.
Read David's Articles...
Paul Paz Paul C. Paz is a Hospitality Consultant & Author of the book Service At Its Best: Waiter-Waitress Training. First and foremost, however, Paul is a professional waiter. Paul can be found online at WaitersWorld.
Read Paul's Articles...
Ian Maksik Ian Maksik, "Professor of Service", is America’s "Service Guru". Ian trains staff in the art & science of table service and helps turn a staff’s service sins into service solutions. Ian is the owner and dean of America's only School for the Service Arts. He is the author of the hit selling video/manual training program The A to Z's of Professional Table Service and the soon-to-be released Service Stinks. Ian can be contacted at or online at
Read Ian's Articles...
Phillip Silverstone Phillip Silverstone writes and hosts syndicated radio and TV wine features. His book, "Cheers! The World of a Wine-osaur" (Camino Books, $12) is available in bookstores everywhere. Phillip can be reached via e-mail at:
Read Phillip's Articles...
John Hendrie John Hendrie, is CEO of Hospitality Performance, Inc., a full-service hospitality consulting company. With a strong background in Hospitality, Human Resources, Organizational Effectiveness, and Communications, John has devoted his career to establishing Standards of Excellence across varied businesses.
Read John's Articles...
Erin Hahn Eric Hahn, Founder and Research Developer of is a 25-year industry veteran, who has an extensive background in operations. A Phi Alpha Theta graduate of Indiana University, Hahn is also a former congressional lobbyist researcher with the National Federation of Independent Business (NFIB) in Washington, D.C.
Read Eric's Articles...
John Nessel John Nessel is the President of Restaurant Resource Group, a Boston-based consultancy providing financial tools and support services to independent restaurants and the hospitality industry. He can be reached at
Read John's Articles...
Rick Hendrie Rick Hendrie, created LINK Inc. in 2000 to help client companies define, brand and market unique retail experiences. He does extensive speaking to industry groups and associations, offering keynote, workshop and seminar presentations.
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Aaron Allen Aaron Allen is the Founder of Aaron Allen & Associates, an Orlando based strategic marketing consultancy that specializes in the foodservice and hospitality industry.
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Robert Becker Robert Becker is a restaurant credit card processing consultant and the author of Merchant Processing 101. Bob's expertise includes analyzing present restaurant processing programs to greatly reduce or eliminate various fees charged. Bob can be reached at
Read Bob's Articles...
Michael Attias Michael Attias operates a restaurant in Nashville, TN, and helps restaurant owners add or expand a catering profit center through his company The Results Group. Michael can be found online at
Read Michael's Articles...
Miriam Silverberg Miriam Silverberg is founder and president of Miriam Silverberg Associates, a publicity firm in New York City. She has publicized some of the top restaurants in New York. She is a guest on the publicity panel at Marymount Manhattan College's annual day-long seminar for writers. She can be reached by e-mail at
Read Miriam's Articles...
Ron Gorodesky Ron Gorodesky is principal of Restaurant Advisory Services. RAS provides full-service consulting services to the restaurant and hospitality industries focusing on every aspect of the life cycle of restaurants and other hospitality organizations, from pre-opening and conceptual planning, to day-to-day operations, to design and brokerage.
Read Ron's Articles...
Leo B. Fox, is the founder and Managing Director of World Shippers & Importers Co, of Philadelphia. The firm specializes in importing limited production wines from Italy, France, Portugal and Spain. Mr. Fox may be contacted at
Read Leo's Articles...

New Contributors are always welcome. If you have expertise to share with our audience write in to us and let us know.

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